Accessibility

Caldwell County, Texas is committed to making the information and services on its websites equally accessible to every member of the public, including residents with disabilities. This statement explains the standard we build to, where we still fall short, and how to ask for help or report a problem.

This website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. These guidelines explain how to make web content usable for people with a wide range of visual, auditory, physical, speech, cognitive, and neurological disabilities.

The county is also working to meet the technical standard adopted by the U.S. Department of Justice in its 2024 rule on web and mobile application accessibility under Title II of the Americans with Disabilities Act (28 CFR Part 35), which applies to Caldwell County beginning April 26, 2027.

The following content is not yet fully accessible. The county's content management system checks every page and document at publish time and keeps a running inventory of legacy documents that still need remediation; this section is maintained from that inventory and updated as remediation progresses.

• Older PDFs. Some scanned documents migrated from previous county websites — older minutes, agendas, ordinances, and notices — are not yet text-searchable or screen-reader friendly. They remain published under the preexisting-content provision of the DOJ rule while we remediate them. Email accessibility@co.caldwell.tx.us to request any of them in an alternative format.
• Third-party services. Where county pages link to or embed outside vendors — video players, online payment processors, mapping services — accessibility depends on the vendor's own compliance.
• Historic plat scans. Recorded plat images are scans of paper documents. Every plat record page publishes the full text metadata for the plat, and you can request an accessible copy from the County Clerk.

If you cannot access information on this site because of a disability — or for any other reason — contact us and we will work with you to provide the information in a format that works for you, at no charge. We will acknowledge your request within two business days and provide the material in an accessible format within ten business days whenever feasible; we will keep you informed if a complex request takes longer.

Texas Relay Service: dial 7-1-1 for TTY, voice, or speech-to-speech relay.

• The web address or title of the page you are having trouble with
• A brief description of the problem — for example, "the PDF on this page is not screen-reader friendly"
• Your preferred format: large-print PDF, accessible Word document, plain-text email, audio recording, or an in-person reading
• How you would like us to follow up — email, phone, or mail

If you believe the county has failed to provide accessible web content as required by Title II of the Americans with Disabilities Act, you may file a formal grievance with the ADA Coordinator listed above. The county follows a written ADA grievance procedure — contact the ADA Coordinator by phone or email to request a copy.

You may also file a complaint directly with the U.S. Department of Justice, Civil Rights Division, at civilrights.justice.gov, or by phone at (800) 514-0301 (TTY: (800) 514-0383).

• Keyboard operable. Every link, button, menu, and form on the site works with the keyboard alone, and a "Skip to main content" link is the first thing keyboard focus reaches on every page.
• Visible focus. Interactive elements show a prominent focus outline that meets WCAG 2.4.7.
• Color contrast. Text and interface colors are pre-validated against the WCAG contrast minimums of 4.5:1 for text and 3:1 for interface components.
• Reflow and zoom. Pages adapt to screens as narrow as 320 pixels and reflow at zoom levels up to 200 percent without loss of content.
• Reduced motion. Animations pause for visitors whose operating system reports a reduced-motion preference.
• Screen-reader structure. Pages use semantic landmarks, a disciplined heading hierarchy, and text alternatives for meaningful images.
• Publish-time checks. Every page and uploaded document is run through automated accessibility checks before publication, supplemented by periodic manual keyboard and screen-reader testing.

Statement last updated: July 2026.